Terms & Conditions

Last Updated: [09/23/2025]

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and WeBonding Group OÜ, doing business as KnowThyselfQuest (“Company,” “we,” “us,” or “our”), governing your access to and use of the website located at www.knowthyselfquest.com (the “Site”) and any products, services, digital content, and other materials made available through the Site (collectively, the “Services”).

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Site or Services.

1. COMPANY INFORMATION

  • Company Name: WeBonding Group OÜ

  • Brand: KnowThyselfQuest

  • Address: Raadiku 8b/2-80, Lasnamäe, Harjumaa, Estonia, 13812

  • Registration No.: 16138166

  • VAT No.: EE102331871

  • Tel: +372 8159 8920

  • Website: www.knowthyselfquest.com

  • Contact Email: support@knowthyselfquest.com

2. PRODUCTS & SERVICES

We sell:

  • Digital courses and guides (including The Triad Alignment Method™)

  • Personalized printed journals (Know Thyself Journal Map™)

  • Other digital and physical resources related to personal development and spiritual growth

All products are described on our Site. We make reasonable efforts to ensure accurate information, but we cannot guarantee that all details are error-free.

3. PERSONAL USE ONLY

All content and materials you purchase or download from this Site are for your personal use only. You may not:

  • Share, reproduce, or resell our materials.

  • Distribute any digital downloads or printed content without our written consent.

4. NO GUARANTEES

We offer educational and self-development resources. We do not guarantee specific outcomes, results, or changes in your life, business, health, or finances. Your results depend on your own efforts, mindset, and personal circumstances.

5. NOT MEDICAL OR MENTAL HEALTH ADVICE

The information provided on this Site, in our products, or via any communication with us:

  • Is for informational and educational purposes only.

  • Is not intended as medical, psychological, psychiatric, or professional advice.

  • Does not diagnose, treat, or cure any health or mental health conditions.

Always consult your own qualified professionals for medical, psychological, or other advice specific to your situation.

6. PAYMENT TERMS

  • Digital products and journals are sold at the prices listed on the Site.

  • Payment is due at the time of purchase unless otherwise noted.

  • Certain products may be offered as “Pay What You Want” with a minimum price.

All sales are final unless stated otherwise below.

7. SHIPPING (FOR PHYSICAL PRODUCTS)

  • We ship personalized journals to the address provided during checkout.

  • Processing times vary depending on customization requirements.

  • We are not responsible for delays caused by shipping carriers or incorrect addresses provided by customers.

8. REFUND POLICY

Due to the personalized and digital nature of our products, all sales are final and non-refundable, unless required by applicable consumer laws.

However, at our discretion, we may consider partial refunds in the following circumstances:

  • If a product is defective or damaged upon delivery.

  • If significant errors exist in personalized content due to our mistake.

To request a refund, contact us at [Insert your business email] within 7 days of receiving your product. Please include your order number and details of the issue. Refunds, if approved, will be issued to your original payment method.

9. INTELLECTUAL PROPERTY

All materials on this Site—including text, graphics, logos, images, product names, and digital downloads—are owned by WeBonding Group OÜ or licensed to us. You may not use, copy, or distribute our intellectual property without permission.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for any indirect, consequential, or incidental damages arising from your use of our Site, products, or services.

  • Our total liability is limited to the amount paid by you for the product or service giving rise to the claim.

11. GOVERNING LAW

These Terms are governed by the laws of Estonia. Any disputes shall be resolved in the courts of Estonia.

12. CHANGES TO TERMS

We may update these Terms from time to time. Changes become effective when posted on this page. Your continued use of the Site means you accept the revised Terms.

CONTACT US

If you have questions about these Terms, contact us at:
support@knowthyselfquest.com
Tel: +372 8159 8920

By using our Site and purchasing our products, you agree to these Terms and Conditions.

Privacy Policy

Last Updated: [07/07/2025]

This Privacy Policy explains how WeBonding Group OÜ, operating under the brand name KnowThyselfQuest (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal data when you use our website www.knowthyselfquest.com (the “Site”) and the products, services, and digital resources we provide (collectively, the “Services”).

We respect your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. WHO WE ARE

  • Company Name: WeBonding Group OÜ

  • Brand: KnowThyselfQuest

  • Address: Raadiku 8b/2-80, Lasnamäe, Harjumaa, Estonia, 13812

  • Registration No.: 16138166

  • VAT No.: EE102331871

  • Tel: +372 8159 8920

  • Website: www.knowthyselfquest.com

  • Contact Email: support@knowthyselfquest.com

We are the “data controller” for the purposes of this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect and process the following categories of personal data:

2.1 Information You Provide

When you interact with us, you may provide:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed via third-party payment providers)

  • Date, time, and location of birth (for personalized journal production)

  • Information you submit via contact forms or customer support inquiries

  • Feedback or survey responses

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and identifiers

  • Pages visited and time spent

  • Referring website

  • Other usage and analytics data

This helps us analyze how visitors use our Site and improve user experience.

2.3 Cookies and Tracking

We use cookies and similar technologies to:

  • Recognize you on future visits

  • Remember your preferences

  • Analyze site traffic and usage patterns

  • Provide relevant content and advertising

You can disable cookies in your browser settings, though this may affect site functionality.

3. HOW WE USE YOUR DATA

We use personal data for the following purposes:

  • Processing Orders: To provide and deliver the products and services you purchase

  • Customer Support: To respond to inquiries and assist with any issues

  • Personalization: To customize your experience, including creating personalized journals

  • Marketing and Communications: To send newsletters, promotions, or updates (only if you’ve opted in)

  • Improving Services: To analyze trends, improve our products, and develop new features

  • Legal Compliance: To comply with legal obligations or protect our rights

We do not sell your personal data to third parties.

4. LEGAL BASES FOR PROCESSING

Under the GDPR, we rely on the following legal bases:

  • Contractual Necessity: Processing necessary to fulfill our contract with you (e.g., delivering your order)

  • Legitimate Interests: For our business operations, unless overridden by your interests or rights

  • Legal Obligations: Compliance with legal requirements

  • Consent: For activities like email marketing, where required

5. SHARING YOUR INFORMATION

We may share your personal data with:

  • Service providers and partners (e.g. payment processors, shipping providers)

  • IT service providers who maintain our Site and systems

  • Legal authorities when required by law or to protect our rights

We require all third parties to respect the security of your data and comply with applicable laws.

6. INTERNATIONAL TRANSFERS

While we are based in the EU, some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, are in place.

7. DATA RETENTION

We keep your personal data only as long as necessary for:

  • The purposes described in this Policy

  • Legal, tax, or regulatory requirements

  • Resolving disputes

Typically, personal data related to financial transactions is retained for at least 7 years as required under Estonian accounting laws.

8. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal data, including:

  • Encryption

  • Access controls

  • Secure payment processing via trusted third-party platforms

However, no system is entirely secure. Please take care when sharing sensitive information online.

9. YOUR RIGHTS UNDER GDPR

If you are located in the EEA or UK, you have rights to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (the “right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [Insert your business email].

10. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us so we can delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this Policy regularly.

12. CONTACT US

For any questions about this Privacy Policy or your personal data, please contact us:

support@knowthyselfquest.com
Tel: +372 8159 8920

By using our Site, you acknowledge that you have read and understood this Privacy Policy.